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Momence Review
Pros & Cons
Pros
- Genuinely all-in-one: booking, payments, memberships, marketing, and reporting share one customer record
- AI Inbox unifies SMS, email, and social messages and can auto-handle routine customer questions
- Broad pricing-model support: memberships, packs, intro offers, drop-ins, subscriptions, payment plans
- Marketing automation triggers off real studio activity instead of generic blasts
- 4.2/5 across 416 Trustpilot reviews, with roughly 73% rated 5 stars
Cons
- No published self-serve pricing — a demo and quote are required
- Customer service is Capterra's lowest-rated sub-score (3.7), with repeated slow-response complaints
Our Take on Momence
Momence is an all-in-one booking, payments, and marketing platform for yoga, pilates, dance, cycling, and fitness studios, with an AI inbox that handles routine customer messages automatically.
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Reviewed by
Sarah MitchellSenior Finance Editor
Sarah Mitchell is a certified financial planner with 12 years of experience covering personal finance, credit cards, and investment products. She has been quoted in The Wall Street Journal, Forbes, and Bloomberg. Sarah holds a CFP designation and an MBA from Wharton. She tests every financial product she reviews and consults with independent financial advisors to ensure accuracy.
Editorial independence & disclosure. ExpertPicked is reader-supported and may earn a commission on purchases made through our links. This never affects our rankings or recommendations. Read our full editorial policy.